POST /devices/actions/activate
Activates service for one or more devices so that they can send and receive data. If the devices do not already exist in the account and the activation request fails for some reason, this request may add them to the ThingSpace list as deactivated.
See also:
About Device States
Service Provisioning Rules
Retrieve Service Plans
Retrieve Account Leads
Add Devices
Suspend Service for Devices
Restore Service for Devices
Deactivate Service for Devices
You should be familiar with the M2M Service Provisioning Rules before activating devices. The devices that you want to add must already exist in Verizon Mobile Device Management (MDM).
You can specify a list of individual 4G devices, or work with all 4G devices in an account or device group. If the devices have previously been added to the account and have custom field values, you can use a custom field filter to only activate devices with specific values.
ThingSpace sends an asynchronous CarrierService callback message for each device in the request when service for the device has been activated, or if there was a problem and the activation failed.
ThingSpace sends another asynchronous NiddService callback message for each NB-IoT device in the request when NIDD Config for the device has been enabled.
NOTE: Devices will be assigned non-geographic MDNs if the account and device both support this feature.
NOTE: There is a limit on the number of Activate requests that can be submitted every minute. To avoid encountering this limit (100 requests per minute) when you need to activate a large number of devices, put multiple devices in each request. You can submit up to 10,000 devices per request.
The Best Practice for activation is to verify that the devices are ready to be activated before sending a POST /devices/actions/activate request:
POST /devices/actions/list
request to check the state of the devices before service activation.POST /devices/actions/activate
request to activate service for the device.Activations usually complete within a few minutes.* If you receive a general error in a callback, you should open a support ticket. Other errors indicate a problem with the request parameters, so please verify the device identifiers and other values and then resend the request.
In addition to receiving CarrierService callback messages, You can use POST /devices/actions/list
to check the status of the device and POST /devices/history/actions/list
to see details of completed activation requests.
* Activations may take up to 12 hours to complete if there are major network or technology updates occurring at the same time.
For more tips and information on best practices for activation, please visit Best Practices for Activation.
POST https://thingspace.verizon.com/api/m2m/v1/devices/actions/activate
None.
The request header must contain a current ThingSpace authorization bearer token and a valid VZ-M2M session token, and must set the content-type to JSON.
Parameter Name | Data Type | Description |
---|---|---|
Authorization required |
string | HTTP Authorization bearer token. |
VZ-M2M-Token required |
string | A valid session token returned by POST /session/login. |
Content-Type required |
string | Must be application/json . |
The request body identifies the devices that you want to activate, and other information about the activation. You can either list individual devices, or work with all devices in a device group and/or all devices that have specific custom field values.
Parameter Name | Data Type | Description |
---|---|---|
devices required |
array of deviceIds objects | Up to 10,000 devices for which you want to activate service, specified by device identifier. NOTE Do not include this parameter if you want to use the deviceGroup parameter to activate all devices in a device group. |
kind,
id required for devices |
strings | The type and value of the device identifier.
|
ipAddress
optional |
string | The IP address to assign to the device in the following format: 1-255.0-255.0-255.0-255. |
accountName optional *Recommended |
string | The name of a billing account. This parameter is only required if the UWS account used for the current API session has access to multiple billing accounts. An account name is usually numeric, and must include any leading zeros. *By coding for the account number today, you prevent future code from breaking if you ever add a new sub-account. |
servicePlan required |
string | The service plan name to be assigned to all specified devices. Set this parameter to one of the code values returned by GET /plans/{accountname}. For Consumer eSIM for Enterprise, the value will be HybridESim. Verizon Wireless provides service plan codes at the time of on-boarding and subsequently whenever there are any changes to the service plan. NOTE: Any devices in the request that are not supported by the service plan will not activate. |
mdnZipCode required |
string | The Zip code of the location where the line of service will primarily be used, or a Zip code that you have been told to use with these devices. For accounts that are configured for geographic numbering, this is the ZIP code from which the MDN will be derived. NOTE: If you include leadId in an activation request, you should set the mdnZipCode value to match the AddressZipCode value defined for the lead. |
groupName optional |
string | This parameter can serve either of two purposes:
|
skuNumber optional |
string (20 characters max) | The Stock Keeping Unit (SKU) of a 4G device type can be used with ICCID device identifiers in lieu of an IMEI when activating 4G devices. The SkuNumber will be used with all devices in the request, so all devices must be of the same type. NOTE: When using SKU based activations, SIM OTA must be performed prior to performing maintenance transactions (Service Plan change, feature change, ICCID change.) |
carrierName optional |
string | The carrier that will perform the activation. This parameter is only required if you have more than one carrier. If you have only one carrier you do not need to specify the carrierName; your carrier will be used by default. |
carrierIpPoolName *optional |
string | The private IP pool (Carrier Group Name) from which your device IP addresses will be derived. If you do not include this element, the default pool will be used. *This field is required if using the ipAddress parameter. |
customFields optional |
list of customField objects | A user-defined descriptive field, limited to 50 characters. |
key
required for customFields |
string | The name of the custom field. Valid names are CustomField1, CustomField2, CustomField3, CustomField4, and CustomField5. |
value
required for customFields |
string | The value of the custom field. Allowed characters include:
|
leadId optional |
string | The ID of a “Qualified” or “Closed - Won” VPP customer lead, which is used with other values to determine MDN assignment, taxation, and compensation. Use GET /leads to get a list of valid Lead IDs.LeadId is not allowed for non-VPP activations. NOTE: If you include leadId in an activation request, you should set the mdnZipCode value to match the zip value in the address returned for the lead. |
costCenterCode optional |
string | A string to identify the cost center that the device is associated with. This value will be applied to all devices in the activation request. Valid values are any string of up to 36 alphanumeric characters, space, dash, exclamation point, and pound sign. |
publicIpRestriction optional |
string | For devices with static IP addresses on the public network, this specifies whether the devices have general access to the Internet. Valid values are “restricted” or “unrestricted”.
|
primaryPlaceOfUse optional |
object | The customer name and the address of the device’s primary place of use. Leave these fields empty to use the account profile address as the primary place of use. These values will be applied to all devices in the activation request. If the account is enabled for non-geographic MDNs and the device supports it, the primaryPlaceOfUse address will also be used to derive the MDN for the device. The Primary Place of Use location may affect taxation or have other legal implications. You may want to speak with legal and/or financial advisers before entering values for these fields. NOTE: primaryPlaceOfUse cannot be used with leadId. VPP partners should enter a leadId value for a customer lead, and the AddressZipCode in the lead record will be used for taxation. VPP partners can use primaryPlaceOfUse fields without a leadId to associate customer-specific data with devices. |
customerName
required for primaryPlaceOfUse |
object | The customer name to be used for line usage taxation. |
title
optional for customerName |
string | An optional title for the customer, such as “Mr.” or “Dr.” |
firstName
required for customerName |
string | The customer’s first name. Valid values are any string of up to 20 alphanumeric characters, space, dash, exclamation point, and pound sign. |
middleName
optional for customerName |
string | The customer’s middle name. |
lastName
required for customerName |
string | The customer’s last name. Valid values are any string of up to 25 alphanumeric characters, space, dash, exclamation point, and pound sign. |
suffix
optional |
string | An optional suffix for the customer name, such as “Jr.” or “III.” |
address
required for primaryPlaceOfUse |
object | The customer address for the line’s primary place of use, for line usage taxation. |
addresLine1
required for address |
string | The street address for the line’s primary place of use. This must be a physical address for taxation; it cannot be a P.O. box. |
addressLine2
optional for address |
string | Optional additional street address information. |
city
required for address |
string | The city for the line’s primary place of use. |
state
required for address |
string | The two-letter abbreviation of the state for the line’s primary place of use. To see examples of the two-letter codes (i.e. TX for Texas), please see the Wikipedia page on ISO-3166-2:US |
zip
required for address |
string | The Zip code for the line’s primary place of use. |
zip4
optional |
string | The ZIP+4 for the line’s primary place of use. |
country
required for address |
string | Either “US” or “USA” for the country of the line’s primary place of use. |
phone
optional |
string | A phone number where the customer can be reached. |
phoneType
optional |
string | A single letter to indicate the customer phone type:
|
emailAddress
optional |
string | An email address for the customer. |
Parameter | Type | Description |
---|---|---|
RequestId | string | A unique string that associates the request with the results that are sent via a callback service. The ThingSpace Platform will send a separate callback message for each device that matched the request criteria, indicating whether the operation succeeded for that device and containing any requested information. All of the callback messages will have the same RequestId. |
Parameter | Type | Description |
---|---|---|
CallbackRequest | CallbackRequest | Wrapper element for all callback elements. |
Username | string | The username defined when a URL was registered for the callback service, or an empty element if no username was defined. |
Password | string | The password defined when a registered for the callback service, or an empty element if no password was defined. |
RequestId | string | A unique string that matches the RequestId returned in the synchronous response to the original API request. A separate callback message is sent for each device that matched the request criteria, indicating whether the operation succeeded for that device. All of the callback messages will have the same RequestId. |
Device | DeviceIdentifier | An identifier of the device that was activated. This element may appear multiple times, for different types of device identifier. |
Kind | string | The type of the device identifier. Valid types of identifiers are:
|
Identifier | string | The value of the device identifier. |
Data | CallbackData | The data elements for this callback. |
CarrierService | CarrierServiceCallbackRequest | The data returned from a CarrierService API request. |
ChangeDeviceState | ChangeDeviceStateResponse | Contains child elements for successful ChangeDeviceState requests. Null for other CarrierService requests. |
Activate | ActivateDeviceResponse | Contains information about the activated device for successful ChangeDeviceState - Activate requests. Null for other ChangeDeviceState callback messages. |
DeviceIdentifierCollection | DeviceIdentifier | The device identifiers for the device. All known identifiers that are assigned to the device are included in the callback. |
Kind | string | The type of the device identifier. Valid types are:
|
Identifier | string | The value of the device identifier. |
IpAddress | string | The IP address of the activated device. |
State | string | The two-letter state abbreviation (i.e. TX for Texas) for the activated device. |
ServicePlan | string | The service plan name that is assigned to the device. For Consumer eSIM for Enterprise, the value will be HybridESim. |
FeatureCodes | FeatureCode | The feature codes for the device. Feature codes are only available with the Verizon Wholesale network. |
DeviceCredential | DeviceCredential | |
Username | string | |
Password | string | |
StateName | string | |
ServiceName | string | |
Status | string | Success or Failed. |
CallbackCount | integer | The number of times this callback message has been sent. |
MaxCallbackThreshold | integer | The maximum number of times this callback message will be sent if it is not correctly acknowledged. |
Request to activate two 4G devices and set IP Address:
{
"devices":[
{
"deviceIds":[
{
"kind":"imei",
"id":"990013907835573"
},
{
"kind":"iccid",
"id":"89141390780800784259"
}
]
"ipAddress" : "100.127.22.33"
},
{
"deviceIds":[
{
"kind":"imei",
"id":"990013907884259"
},
{
"kind":"iccid",
"id":"89141390780800735573"
}
]
"ipAddress" : "100.127.22.34"
}
],
"accountName":"0868924207-00001",
"servicePlan":"the service plan name",
"mdnZipCode":"98801",
"customFields":[
{
"key":"CustomField2",
"value":"SuperVend"
}
],
"groupName":"4G West",
"primaryPlaceOfUse":{
"customerName":{
"title":"President",
"firstName":"Zaffod",
"lastName":"Beeblebrox"
},
"address":{
"addressLine1":"1600 Pennsylvania Ave NW",
"city":"Washington",
"state":"DC",
"zip":"20500",
"country":"USA"
}
}
}
Request to activate 4G devices using SKU and ICCID:
{
"devices":[
{
"deviceIds":[
{
"kind":"iccid",
"id":"89141390780800784259"
}
]
},
{
"deviceIds":[
{
"kind":"iccid",
"id":"89141390780800735573"
}
]
}
],
"accountName":"0868924207-00001",
"servicePlan":"the service plan name",
"mdnZipCode":"98801",
"skuNumber":"7640111922001"
}
Status 200
Parameter Name | Data Type | Description |
---|---|---|
requestId | string | A unique string that associates the request with the results that are sent via a callback service. The ThingSpace Platform will send a separate callback message for each device that matched the request criteria, indicating whether the operation succeeded for that device and containing any requested information. All of the callback messages will have the same requestId. |
{
"requestId": "595f5c44-c31c-4552-8670-020a1545a84d"
}
Parameter Name | Data Type | Description |
---|---|---|
requestId | string | A unique string that associates the request with the results that are sent via a callback service. The ThingSpace Platform sends a separate callback message for each device that match the request criteria, indicating whether the operation succeeded for that device and containing any requested information. All of the callback messages have the same requestId
|
deviceIds | Array | Array of kind, id objects |
kind, id |
strings | The type and value of the device identifier. For 4G devices, IMEI (decimal, up to 16 digits) and ICCID (decimal, up to 20 diigts), in that order |
deviceResponse | array of activateResponse objects | Response object for CarrierService callbacks |
activateResponse | array of activateResponse objects | Response object for CarrierService callbacks |
activateResponse.deviceIds | string | The type and value of the device identifier. |
ipAddress | string | The IP address assigned to the device. |
state | string | The device state. Valid values include: Activate, Suspend, Deactive, Pre-active |
servicePlan | string | The service plan name assigned to all specified devices. For Consumer eSIM for Enterprise, the value will be HybridESim. |
featureCodes | Not used for this service. | |
deviceCredential | array | Array of username and password objects. |
deviceCredential.username | string | Device user name. |
deviceCredential.password | string | Device password |
status | string | The current status of the callback response. Valid values include: Pending - The request is still being processed. Success - The request has completed processing with no errors. Failed - There were errors that prevented the request from being completed. |
callbackCount | integer | Total number of callback requests |
maxCallbackThreshold | integer | Maximum number of callbacks allowed. |
{
"username":"",
"password":"",
"requestId":"595f5c44-c31c-4552-8670-020a1545a84d",
"deviceIds":[
{
"id":"352452060026934",
"kind":"IMEI"
}
],
"deviceResponse":{
"activateResponse":{
"deviceIds":[
{
"id":"5096306081",
"kind":"mdn"
},
{
"id":"311480104434320",
"kind":"imsi"
},
{
"id":"89148000001024124378",
"kind":"iccId"
},
{
"id":"13122379508",
"kind":"msisdn"
},
{
"id":"2345958183",
"kind":"min"
}
],
"ipAddress":"10.224.48.88",
"state":"Active",
"servicePlan":"the service plan name",
"featureCodes":[],
"deviceCredential":{
"username":"5096306081@vzw3g.com",
"password":"5096306081"
}
}
},
"status":"Success",
"callbackCount":1,
"maxCallbackThreshold":4
}
Parameter Name | Data Type | Description |
---|---|---|
requestId | string | A unique string that associates the request with the results that are sent via a callback service. The ThingSpace Platform sends a separate callback message for each device that matches the request criteria, indicating whether the operation succeeded for that device and containing any requested information. All of the callback messages have the same requestId.
|
niddResponse | niddResponse object | Response object for NiddService callbacks. |
niddResponse.niddConfigResponse.accountName | string | The name of a billing account, which is usually in the format of 10 digits, a hyphen, and then five more digits. Must include any leading zeros. |
niddResponse.niddConfigResponse.reason | string | Only appears when status is “ConfigCreationFailed." Valid values include:
|
niddResponse.niddConfigResponse.deviceIds | array of device identifier objects | All the non-null device identifiers for the device:
|
status | string | Nidd config response status. Valid values include:
|
callbackCount | integer | Total number of callback requests. |
maxCallbackThreshold | integer | Maximum number of callbacks allowed. |
{
"username" : "user",
"password" : "pwd",
"requestId" : "3c5eef41-011c-4c20-8780-f4031180141b",
"niddResponse" : {
"niddConfigResponse" : {
"accountName" : "9992330389-00001",
"deviceIds" : [ {
"id" : "99962019000000000000000000000002",
"kind" : "EID"
}, {
"id" : "9996201900000000000345",
"kind" : "IMEI"
} ]
}
},
"status" : "ConfigCreated",
"callbackCount" : 1,
"maxCallbackThreshold" : 4
}
{
"username" : "user",
"password" : "pwd",
"requestId" : "4c5eef41-011c-2c20-8780-f4031180141b",
"niddResponse" : {
"niddConfigResponse" : {
"accountName" : "9992330389-00001",
"reason" : "Not CatM or NBIoT Device",
"deviceIds" : [ {
"id" : "99962019000000000000000000000002",
"kind" : "EID"
}, {
"id" : "9996201900000000000345",
"kind" : "IMEI"
} ]
}
},
"status" : "ConfigFailed",
"callbackCount" : 1,
"maxCallbackThreshold" : 4
}
Status 400
All error messages are returned in this format:
{
"errorCode": "error code string",
"errorMessage": "error message string"
}
Error codes and messages are listed on the Error Messages page, along with explanations and suggestions for corrective actions.