Change Device Contact Information:
`PUT /devices/actions/contactInfo`

Changes the name and address associated with devices.

NOTE: This API is currently in limited release, and it must be enabled for your organization before you can use it. You can contact Customer Support or your Verizon Sales Representative to learn about enabling the API for your organization.

Uses and Requirements

The existing Primary Place of Use values set for the devices are erased by this request and are replaced by the new values specified in the request. If you do not provide a value for a parameter, it will be set to an empty string.

The M2M Platform sends a CarrierService callback message when the device contact information has been changed, or if there was a problem and the change could not be completed.

Request Components

HTTP Request

PUT https://thingspace.verizon.com/api/m2m/v1/devices/actions/contactInfo

Resource Path and Query Parameters

None.

Header Parameters

The request header must contain the current session token.

Parameter Name	Data Type	Description
VZ-M2M-Token required	string	A valid session token returned by POST /session/login.

Request Body

Select the devices to change:

Parameter Name	Data Type	Description
devices optional*	array of deviceIds objects	A list of the devices that you want to change, specified by device identifier. You only need to provide one identifier per device. Do not include accountName, groupName, customFields, or servicePlan if you use this parameter.
kind, id required for devices	string	The type and value of the device identifier. ESN - decimal, 11 digits ICCID - decimal, up to 20 digits IMEI - decimal, up to 15 digits MDN - decimal, 10 digits MEID - hexadecimal, 14 characters MSISDN - decimal, 11 digits
accountName optional	string	The name of the billing account that the devices belong to. An account name is usually numeric, and must include any leading zeros.
primaryPlaceOfUse required	object	The customer name and the address of the device’s primary place of use. These values will be applied to all devices in the request. The Primary Place of Use location may affect taxation or have other legal implications. You may want to speak with legal and/or financial advisers before entering values for these fields.
customerName required for primaryPlaceOfUse	object	The customer name to be used for line usage taxation.
title optional	string	An optional title for the customer, such as “Mr.” or “Dr.”
firstName required for customerName	string	The customer’s first name.
middleName optional	string	The customer’s middle name.
lastName required for customerName	string	The customer’s last name.
suffix optional	string	An optional suffix for the customer name, such as “Jr.” or “III.”
address required for primaryPlaceOfUse	object	The customer address for the line’s primary place of use, for line usage taxation.
addressLine1 required for address	string	The street address for the line’s primary place of use. This must be a physical address for taxation; it cannot be a P.O. box.
addressLine2 optional	string	Optional additional street address information.
city required for address	string	The city for the line’s primary place of use.
state required for address	string	The state for the line’s primary place of use.
zip required for address	string	The ZIP code for the line’s primary place of use.
zip4 optional	string	The ZIP+4 for the line’s primary place of use.
country required for address	string	Either “US” or “USA” for the country of the line’s primary place of use.
phone optional	string	A phone number where the customer can be reached.
phoneType optional	string	A single letter to indicate the customer phone type: M = Mobile H = Home F = Fax W = Work/Business P = Pager
emailAddress optional	string	An email address for the customer.

Example Request Body

Change the contact information for two devices

{  
  "devices":[  
    {  
      "deviceIds":[  
        {  
          "kind":"ESN",
          "id":"19110173057"
        },
        {  
          "kind":"ESN",
          "id":"19110173057"
        }
      ]
    }
  ],
  "accountName":"0212345678-00001",
  "primaryPlaceOfUse":{  
    "address":{  
      "addressLine1":"9868 Scranton Rd",
      "addressLine2":"Suite A",
      "city":"San Diego",
      "state":"CA",
      "country":"USA",
      "zip":"92121",
      "zip4":"0001",
      "phone":"1234567890",
      "phoneType":"H",
      "emailAddress":"zaffod@theinternet.com"
    },
    "customerName":{  
      "firstName":"Zaffod",
      "lastName":"Beeblebrox",
      "middleName":"P",
      "title":"President",
      "suffix":"I"
    }
  }
}

Success Responses

Status 200

Parameter Name	Data Type	Description
requestId	string	A unique string that associates the request with the results that are sent via a callback service. The ThingSpace Platform will send a separate callback message for each device that matched the request criteria, indicating whether the operation succeeded for that device and containing any requested information. All of the callback messages will have the same requestId.

Example Success Response

{
  "requestId": "24da9f9a-d110-4a54-86b4-93fb76aab83c"
}

Example Success Callback Response

{
  "username":"",
  "password":"",
  "requestId":"24da9f9a-d110-4a54-86b4-93fb76aab83c",
  "deviceIds":[
    {  
      "kind":"ESN",
      "id":"19110173057"
    },
    {
      "kind":"ESN",
      "id":"19110173057"
    }
  ],
  "deviceResponse":{
    "contactInfoResponse":{
      "accountName":"0212345678-00001"
    }
  },
  "status":"Success",
  "callbackCount":1,
  "maxCallbackThreshold":4
}

Failure Responses

Status 400

All error messages are returned in this format:

{
  "errorCode": "error code string",
  "errorMessage": "error message string"
}

Error codes and messages are listed on the Error Messages page, along with explanations and suggestions for corrective actions.

Try It Out!