POST /devices/actions/suspendrequest, you also suspend your Monthly Recurring Charge (MRC), thus extending your contract.
Please consult your Verizon contract for rules governing service deactivations. Your account may have Early Termination Fees (ETF) and you may have some number of ETF waivers to apply when you deactivate.
POST /devices/actions/deactivateand supply ReasonCode FF.
When you deactivate a 3G device or a 4G SIM, Verizon reserves its MDN or MSISDN for 50 days. Whenever you activate a device using
POST /devices/actions/activate the device will receive a new MDN.
NOTE: To activate a deactive 3G device or a 4G SIM with its previous MDN or MSISDN within the 50-day period, call Customer Service or use the Verizon My Business Account or Verizon Enterprise Center portal if you have access.
The ThingSpace Platform database maintains a pairing of device hardware (IMEI) and SIM (ICCID). You can move an Active SIM into a new M2M device and the ThingSpace Platform will recognize that a new device is associated with the SIM the next time the device connects. (The new device cannot be in the Active or Suspend state, and it cannot be already paired with another SIM in the ThingSpace Platform database If the new hardware is part of a Deactive IMEI-ICCID pairing, you can use the
POST /devices/actions/delete resource to remove the deactive device from your account.)
NOTE: The ThingSpace Platform associates provisioning, usage, and connectivity history with the IMEI. If you change an IMEI-ICCID pairing, no previous transaction or usage history will be available for the line of service.
If your account is enabled for M2M Bulk Flows, you can use the
PUT /devices/actions/move to move devices from one billing account to another under the same customer profile. Contact your account manager if you need to have your account enabled for M2M Bulk Flows.
If your account is not enabled for M2M Bulk Flows, you must call customer service to move devices from one billing account to another.
NOTE: You can use /devices/actions/deactivate and /devices/actions/activate requests to move a device from one account to another account within the same Verizon profile by first deactivating it and then activating it in the new account. However, rules for deactivating service apply.
To move a device to an account under another Verizon profile, call Customer Service to delete the device from the old account, then use
POST /devices/actions/activate to activate it in the new account.