Diagnose your device and network connection health.
ThingSpace Device Diagnostics Services can help troubleshoot device connectivity issues:
- Monitor Device network connection status
- Monitor device RF performance - real time and historical
- View device ID and provisioned state
- View device software and firmware version
* Available for Cat M1 LTE devices
Time saving diagnostics help you find a resolution faster.
- Monitor device presence on your IoT network
- Monitor RF and network connectivity of device
- Troubleshoot suspect devices without calling support
- Determine course of action to fix device problems
Basic Device Diagnostics are available as a standard ThingSpace Manage feature for all compatible devices.