What's new

What’s new in the Device Diagnostics API

07/21/2020

  • A new Perform a Factory Reset or Reboot a Device API is available, which allows you to perform a device reboot or a factory reset on the modem portion of a device. This API is available to all customers with LwM2M certified devices with a bundle SKU.

9/11/2019

Initial release of the Device Diagnostics API

  • The first release of the Device Diagnostics API allows you to get device diagnostics information of IoT devices as well as live stream RF data from devices.

Current Restrictions

The current release of the Device Diagnostics API has the following restrictions:

  • For device location information, a Location Services Subscription or a Bundles Services subscription must be added to the customer account to which the device is billed.
  • For device software version information as well as to update device software, a Software Management subscription of a Bundled Services subscription must be added to the customer account to which the device is billed.
  • For RF quality information and live streaming, a Bundled services subscription must be added to the account to which the device is billed. Also, the RF communications module used by the IOT device must be certified for LwM2M diagnostics through the Verizon Open Development certification program. Certification for LwM2M diagnostics is now mandatory for communications modules being submitted for Verizon certification that support the LwM2M communication protocol. For example, most modules that support LTE CAT M communications do support the LwM2M protocol.