Error Messages

Contents

API Manager Error Codes

API Handlers Error Codes

Error Code Error Message Description
APIM-900900 Unclassified Authentication Failure An unspecified error has occurred.
APIM-900901 Invalid Credentials Invalid Authentication information provided.
APIM-900902 Missing Credentials No authentication information provided.
APIM-900905 Incorrect Access Token Type is provided. The access token type used is not supported when invoking the API. The supported access token types are application and user accesses tokens.
APIM-900906 No matching resource found in the API for the given request. A resource with the name in the request can not be found in the API.
APIM-900907 The requested API is temporarily blocked. The status of the API has been changed to an inaccessible/unavailable state.
APIM-900908 Resource forbidden The user invoking the API has not been granted access to the requi.red resource.
APIM-900909 The subscription to the API is inactive. Happens when the API user is blocked.
APIM-900910 The access token does not allow you to access the requested resource. Cannot access the required resource with the provided access token. Check the valid resources that can be accessed with this token.
APIM-900800 Message throttled out The maximum number of requests that can be made to the API within a designated time period is reached and the API is throttled for the user.
APIM-700700 API blocked This API has been blocked temporarily. Please try again later or contact the system administrators.

Application Error Codes

Thumbnail Error Code

ESB Error Code HTTP Status Error Message ESB Error Description
ESB-1001 400 MediaStorageException File for content location does not exist.
ESB-1002 415 MediaSourceInvalidMimeTypeException Thumbnails not supported for this type of file.
ESB-1003 404 Resource not found Resource not found
ESB-1004 400 Invalid size parameter Invalid size. Valid values:
  • xs
  • s
  • m
  • l
ESB-1010 400 Other(s) Error occurred in retrieving thumbnail

Files & Folders Operations Error Codes

ESB Error Code HTTP Status Error Message ESB Error Description
ESB-1011 400 Invalid filter Invalid filter. Valid values are:
  • file
  • folder
ESB-1012 400 Invalid conflictsolve Invalid conflictsolve. Valid value is
  • copy
ESB-1013 400 Invalid override Invalid override. Valid values are:
  • overwrite
  • modify
  •  
ESB-1014 400 Invalid uploadId Invalid uploadId
ESB-1015 400 SQLi Validation Error Invalid Query
ESB-1016 400 Invalid path during Search API call The path value is incorrect. Valid path must exist within virtualFolder.
ESB-1017 400 Invalid offset Invalid integer value for offset parameter.
ESB-1018 400 An error has occurred in DSS service. Error has occurred while retrieving data for the corresponding uploadId.
ESB-1019 400 The size of checksum, path, and name is greater than DB configuration. Checksum, file, name, or file path is too long.
ESB-1020 400 Size during the intent call and binary data size do not match The file sent did not match the originally specified size.
ESB-1021 400 Invalid numeric value for size while uploading a file Provide a valid byte size.
ESB-1022 400 Invalid safe parameter Invalid safe parameter. Provide valid boolean value.
ESB-1023 400 User quota exceeded User quota exceeded.
ESB-1024 400 Invalid URI URI must start with dv-file:// or dv-folder://
ESB-1025 400 Invalid virtual folder name Virtual folder name can have a maximum of 64 characters and must only contain the following characters:
  • letters
  • numbers
  • underscores (_)
  • spaces
  • hyphens (-)
ESB-1026 400 System virtual folder is renamed or deleted You cannot delete or rename system virtual folders such as:
  • VZMOBILE
  • VZWEB
  • MyComputer
  • VZCloudSync
ESB-1027 400 Invalid account id provided Invalid account ID
ESB-1028 400 Client key or lcid validation failure Unauthorized account ID
ESB-1029 400 Target folder has reached maximum sub-nodes The maximum number of subfolders and files has been reached.
ESB-1030 400 Filetype is provided for a folder when retrieving favorites filetype is not applicable for folders.
ESB-2001 400 Invalid filetype Invalid filetype. Valid values are:
  • image
  • music
  • video
  • documents
  • all
ESB-2002 400 Virtual folder is not empty while deleting a folder Virtual folder to be deleted contains files or folders. Virtual folder can be deleted only it is empty.
ESB-2003 400 Virtual folder contains references to deleted files or folders. Virtual folder can be deleted only if it is empty. Virtual folder contains references to deleted files or folders. Virtual folder can be deleted only if it is empty.
ESB-2004 400 Non-numeric value has been provided for *page or count parameter. Only numeric values are allowed for page and count parameters.
ESB-2006 400 Search API - page parameter has value for page which does not exist Non-existent page value
ESB-2007 400 While downloading file, content is deleted from the backend Content is deleted
ESB-2008 400 For flashback, duration parameter is not valid Invalid duration. Valid values:
  • day
  • week
  • month

Playlist Error Codes

ESB Error Code HTTP Status Error Message ESB Error Description
ESB-1031 404 Invalid Playlist Uid Resource not found
ESB-1032 400 Invalid item while adding Invalid path
ESB-1033 400 Invalid type Invalid type. Valid values:
  • image-video
  • image
  • video
  • music
ESB-1040   Other(s) Error occured

Contacts Error Codes

ESB Error Code HTTP Status Error Message ESB Error Description
ESB-1041 500 LCID from JWT token does not match LCID from Account Summary call Unexpected account configuration
ESB-1042 400 Invalid sort order Invalid sort order. Valid values are:
  • asc
  • desc
ESB-1043 400 Invalid sort or query field Incorrect syntax in the query or sort parameter
ESB-1044 400 Invalid id for search parameter Contact ID must be of 32 characters and can contain the alphanumeric characters
ESB-1045 400 Invalid birthday date pattern Invalid date format for birthday. Required format: yyyy-MM-dd
ESB-1046 400 Invalid anniversary date pattern Invalid date format for anniversary. Required format: yyyy-MM-dd
ESB-1047 400 Invalid IM type Invalid IM type. Valid values:
  • aim
  • icq
  • yahoo
  • google
  • skype
  • jabber
  • msn
  • other
ESB-1048 400 Invalid Email type Invalid Email type. Valid values:
  • business
  • personal
  • other
ESB-1049 400 Invalid address type Invalid address type. Valid values:
  • home
  • business
  • personal
  • primary
  • other
ESB-1050 400 Invalid tel type Invalid tel type. Valid values:
  • assistant
  • businessfax
  • business
  • callback
  • car
  • companymain
  • homefax
  • home
  • mobile
  • otherfax
  • pager
  • primaryfax
  • primary
  • radio
  • school
  • telex
  • ttydd
  • videophone
  • voipphone
  • other

Shares Error Codes

ESB Error Code HTTP Status Error Message ESB Error Description
ESB-1051 400 Invalid location format location must start with dv-file://, dv-folder:// or dv-playlist://.
ESB-1052 400 Invalid location Provide the valid location.
ESB-1053 400 Invalid parameter Invalid param value
ESB-1054 400 Invalid until parameter Invalid date format. Required format: yyyy-MM-ddThh:MM:ss.SSSZ
ESB-1055 400 Invalid since parameter Invalid date format. Required format: yyyy-MM-ddThh:MM:ss.SSSZ
ESB-1056 400 Invalid serv parameter Invalid serv value
ESB-1057 400 Invalid inviteKey parameter Invalid inviteKey value
ESB-1058 400 count is given a value > 9999999999 count should be an integer value not greater than 10 digit number

Trash Error Codes

ESB Error Code HTTP Status Error Message ESB Error Description
ESB-1061 400 Invalid filter Invalid filter. Valid values are:
  • file
  • folder
ESB-1062 400 Restoration failure Restoration process for some files or folders has failed.

JWT Validation Error Codes

ESB Error Code HTTP Status Error Message ESB Error Description
ESB-1071 400 Null or blank LCID LCID not present on X-JWT-Assertion
ESB-1072 400 Null or blank DV URI DV URI not present on X-JWT-Assertion.
ESB-1073 400 Null or blank access token Access Token not present on X-JWT-Assertion.
ESB-1080   Other Error Occurred.

ESB Validation Error Code

ESB Error Code HTTP Status Error Message ESB Error Description
ESB-1074 403 User does not have sufficient access User is not authorized to access storage API’s
ESB-1081 404 DV server return 404 for each call Resource not found.
ESB-1082 401 Invalid JWT token Full authentication is required to access this resource.
ESB-1083 400 Blank or null value for mandatory parameter Blank or null value for mandatory parameter
ESB-1084 400 XSS validation - name or path contains <> Name or path cannot consist of &lt;’ (left angle bracket) and ‘>’ (right angle bracket).
ESB-1085 400 Invalid Json format (in payload) Invalid Json payload. Please verify the format.
ESB-1086 400 No Content-Type provided No content-type provided for the request. Please provide the ontent-type.
ESB-1087 400 Unexpected error during sending message out Error occurred while connecting to server.
ESB-1088 503 Error connecting to DV or NAB Error connecting to the back end
ESB-2000 500 Case of other exception Exception occurred while processing request. Please try again. If problem persists, please contact support.

Backend Error Codes

ESB Error Code HTTP Status Error Message ESB Error Description
ESB-2503 503 NAB/DV is down due to maintenance Backend Service Unavailable. Please retry after some time.

Sequences Error Codes

Error Code Description
APIM-900901 Production/sandbox key offered to the API with no production/sandbox endpoint.
APIM-403 No matching resource found in the API for the given request.

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